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Eye on iMedia

Careers in Interactive Media

Category Archives: iMedia program experiences

There’s always something going on at the second floor of Powell. Each Thursday, special guests visit us to give us the scoop of what’s happening in the real world.

Last week, three accomplished representatives from the Greensboro branch of Pace Communications, including iMedia alumna Bettina Johnson, enlightened us about content marketing for the Thursday Afternoon Special.

President Craig Waller digs iMedia students, and I know some of us fell in love with Pace’s work and mission on Thursday.

Waller said, “You come much more accomplished and you’ve got a much broader skill set, obviously.”

Thanks, sir. And why didn’t I intern with you this semester?

Pace Communications

Waller said the increasing importance of content creation for brands has been great for Pace. Pace is in the eye of the hurricane, he said.

“The digital world started transforming our business because not only was it an easy and cheap way of reaching customers, but it is also an easy way to measure,” he said.

Brands as media owners isn’t going away, Waller said,  using Coca Cola as an example. Jobs at brands exist for iMedia students that didn’t five years ago, he said.

Bettina said her experience working at Pace is similar to the iMedia experience because she has to work with so many people with different skill sets.

“You kind of have to know how to talk the right language to get these projects done,” she said.

Kevin Briody, vice president of digital strategy, taught us about Pace’s integrated approach to creating and publishing content for clients, such as Verizon Wireless and Four Seasons Hotels and Resorts, and how they measure their campaigns with analytics. Then Bettina gave us a quick run-through of how she uses Sysomos to conduct real-time social media monitoring and analytics.

Content marketers must know what content to push and when, Briody said.

“You can churn and burn a ton of content, but it is marrying the art and the experience.” – Kevin Briody 

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A stranger stopped Mark Traphagen (@marktraphagen) at a conference and looked at him quizzically.

“’I know you. You’re in my search results’,” he recalled the man saying.

Mark Traphagen discusses Google Authorship at the SEO Roadshow hosted by the iMedia program on March 1.

Mark Traphagen discusses Google Authorship at the SEO Roadshow hosted by the iMedia program on March 1. (Photo by Iris Maslow, iMedia ’13)

“It was my first moment of being Internet famous,” Traphagen said.

Traphagen, director of digital outreach of the Raleigh-based agency Virante, is listed in more than 32,000 Google Plus circles.

You read that correctly. 32,000.

Traphagen (@marktraphagenand fellow SEO superstar Phil Buckley (@1918), SEO director at Virante, shared their insights with the iMedia community last Thursday about how to improve a personal or business brand’s web presence through search engine optimization.

“You have to think of leading Google through your site like a blind five-year-old.” – Phil Buckley

Associate Professor Amanda Sturgill invited Buckley and Traphagen to move their wildly successful SEO Roadshow from Raleigh to Elon. The current students, alumni and other guests were honored they agreed.

Here are some of top things from the session:

  1. It’s imperative that web developers and SEO specialists have experience in each other’s fields to improve communication and collaboration.
  2. Search engines want to know more about a page through metadata. Think about all the data on your page and let search engines know what’s the context of that data. Buckley: “You have to think of leading Google through your site like a blind five-year-old.”
  3. Your code should be as much a thing as art as graphic design. Keep it clean and organized.
  4. Use web-based tools to improve your code, such as Schematic.org and SEO-browser.com. The first adds additional metadata to your page. The latter helps you examine and understand the component parts of a Web page. It shows you what the like looks like to search engines.
  5. Validate your sites using Validation.w3.org because it’s one more thing that Google likes, and shows that the site is well-maintained. The Google Webmaster Team considers validation when determining a site’s quality.
  6. Learn how to effectively use Google Plus. Just do it. Be like Traphagen and join more than 32,000 circles.
  7. Pay attention to Google Authorship and Author Rank. Traphagen said, “It’s Google’s identity engine.” Google authorship allows an individual content creator to establish who they are and connect their face to all of the content they made.
  8. Why is Google Authorship important. It makes sure search results stand out. “And nothing stands out more than a human face.” This could be a huge factor in search later. Companies will want to feature authors who have high social capital and a large web presence and reach.
  9. When networking, leverage your existing connections by calling them every once in a while. Do something memorable. Buckley passes out French coins from 1918 instead of business cards.
  10. Build authority online by creating content. Traphagen: “The content that you create becomes a calling card for you.”

Want to read more? Chip McCraw, who attended the event, collected key #SEOatElon tweets on Storify.

Phil Buckley gives tips on search engine optimization at the SEO Roadshow at Elon on March 1.

Phil Buckley gives tips on search engine optimization at the SEO Roadshow at Elon on March 1. (Photo by Iris Maslow, iMedia ’13)

Elon iMedia students listen intently to SEO enthusiasts Mark Traphagen and Phil Buckley at the SEO Roadshow on March 1.

Elon iMedia students listen intently to SEO enthusiasts Mark Traphagen and Phil Buckley at the SEO Roadshow on March 1. (Photo by Iris Maslow, iMedia ’13)

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By Stephanie Schwartz, iMedia Class of 2013

I have been fortunate in the past few days to be able to talk to several iMedia alums on their thoughts on the program, now that they have some distance from it.

By far the iMedia program’s biggest strength and weakness is its 10-month structure. Yes, we get out fast compared to most other master’s programs and we certainly work hard, but as many of us are discovering, it’s not enough time to really master a tool or a technology, to fully grasp all the fundamentals. For many of us, it’s the first time we’re really exposed to design principles or how to edit photos professionally, and we may not have had the opportunity to explore as much as we wanted throughout the school year. iMedia is very much an interdisciplinary and overarching program, introducing us to a lot of things in a short time.

In looking at other master’s programs that cover one aspect of the iMedia program (art, design, journalism, communication, marketing, web development, digital media, branding), many of us discovered that what makes iMedia unique is not just its structure – 10-month programs aren’t that unusual anymore – but that it is so broad. Most other graduate programs that touch on “interactive media” – however that term is defined – are siloed, very specialized.

The key is to make the degree work for us. Allie Boardman ’11 suggested twisting the degree to emphasize the portions of it that fit best with what we want – if you want a tech job, focus on that aspect and downplay the theory, while those interested in strategy or project management emphasize the holistic media approach and the more traditional graduate classes. You won’t be a master unless you go outside of what you’re being taught, she said.

Several students have already gotten that message, working on projects and gigs outside of schoolwork to gain greater familiarity with something of interest. For Anna Davis, that means working on web design for outside clients. “The only way I know how to learn is by doing,” she said, adding that with outside projects, you don’t have the same type of deadlines as you do in an academic setting.

Others pick up cameras and recording equipment, trying to integrate photography or film production into a jam-packed schedule, or design and code websites for interested parties. Some people take leadership roles, looking to become project managers. Allie is in a project management role, and she says the well-rounded nature of the degree means she understands the process and work that goes into each element, adding that she can communicate between all the parties involved.

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Sometimes we do get an opportunity to explore something we’ve always wanted to do for projects outside of class. iMedia students plan our exhibition of capstone work at the end of the year. I finally get the chance to use social media for a real cause, something my previous employers weren’t interested in, while Ruth Eckles and Audra Macri get to produce the videos that will grace the website that Rachell Carroll, Jake Amberg, Madeline Chapin and Will Neff get to build and design. All of them have indicated their interest in these areas and many of them have worked on outside projects to build up their production portfolio.

Each of us can add these experiences to our resume and can continue to hone our skills in these areas after graduation. Jackie Hartley ’11 echoed that the degree does give you the tools for you to specialize, and that you’ll have to become an expert in your particular field in your own time.

David A. Kennedy ’10 said that working with clients helps with time-management and introduces you to a broader work of working with others in an agency-type setting. Along with Allie and Andrew Mauney ‘12, he stressed networking. Allie was one of the students who did an internship during the spring semester, and she suggested finding an area where you want to work and then trying to build a network in that region. Brittany Ison ’12, who works in Burlington, reiterated many of the things our professors have told us: that putting in the extra hour or two on a project will make a big difference, especially when it comes to our portfolio, and in the end, that’s what matters.

Above all, the alums emphasize one thing: learning. For Lou Tuffillaro ’12, his capstone project was an exercise in execution and planning for deadlines. For Caitlin Smith ‘11, it was about process. Mitch Donovan ’11 echoes a tagline often used in iMedia marketing: “You learn how to learn.” While we may not be saying that exact phrase, we know what he means: tutorials, Googling, talking to others, using what resources we have, and experimentation.

Wherever we’re headed, we all know that interactive media is always being redefined. Not just the tools and the technology, but even accepted best practices and established theories. We’re being prepared to recognize when they are and how to adapt.

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