the start up

Sophie Waller

Sophie Waller is a 2014 iMedia graduate. Sophie is one of a handful of iMedia graduates who went with a start up following graduation. She had tips and insights to share when we met recently in Raleigh.

“I am the Community Manager at Photofy Inc. For starters I run and manage all social media channels for Photofy http://photofy.com/ This is everything from creating and posting content, monitoring all social interaction, and staying on top of complaints and queries.

Marketing is also a large part of my job. We are at the heart of the company focused on design, therefore we have a lot of ‘Featured Partners’ in our app. Featured Partners are graphic designers / typographers / or illustrators whose designs are featured in our app under their name (or company name).

One of my favorite parts of the job is to search through Instagram / blogs / websites etc. to find budding typographers or illustrators who are extremely skilled, yet may not have found enough work they deserve as of yet, to be featured in our app. I reach out to multiple designers on a daily basis to set up partnerships and pitch collaborations with them (each are different) and then arrange licensing with them.

iMedia prepared me for my job in a great way, in the fact that, if you looked at my job from an outside perspective, you probably wouldn’t think it would of helped me at all!

Working for a start up there are ten people in my company in total, therefore there is complete transparency when it comes to the design and business of the app. Although my job is social media and marketing based, because of my background, my input and opinions matter as they come from an educated background.

My boss comes to me with wire frames designs, asks me to contribute new design ideas for the app, I understand coding therefore can manage expectations for clients, and because of my understanding and knowledge of these aspects I contribute business ideas on a regular basis because I am aware of what we our capabilities are.

We are a start up, therefore I have a lot of customer / fan interaction on a daily basis. If ever there is something that is going wrong with a customers app, or they want to know a design question, a how to option, I respond to them directly.

I am very big on customer interaction, yes it might be stressful at times, but one of the biggest accolades we can get, and we have gotten countless times again, is how much our customers appreciate our one to one interaction.

When people message us saying, ‘Your app is amazing, and you’re all so helpful’, that’s the best part of my job.”

Sophie has advice for people considering iMedia.

“If you are on the fence about the program, do it. I was probably about 20% sure I was making the right decision when I joined, and it turned out to be one of the best decisions I’ve ever made.

Plus, it’s a really cool thing to show off about at parties”.

For students currently enrolled –

“Everybody’s path is different.

Please do NOT put an immense amount of pressure on yourself to be happy, settled and with your dream job a week after graduation, because let’s face it, that does not happen to everyone!

Although it may not feel it at the time, but you are in an extremely valuable position when you graduate.

Allow yourself to know your worth, know how hard you have worked, and know the incredible skills you have learned this year that not many people will have. Take a moment to think about what job you really want, not one you feel like you should have.”

 

 

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